Ready to Send just got even smarter. We're thrilled to announce the launch of Intelligent Snippets, a revolutionary new feature that transforms how you store, access, and use information in your email responses. It's your personal AI-powered knowledge base that makes every email reply more intelligent, accurate, and efficient.
New to Ready to Send? Install Ready to Send for Gmail and start automating your email responses today.
What Are Intelligent Snippets?
Intelligent Snippets represent a major leap forward in email automation. Think of them as your company's memory bank. A centralized repository where you can store frequently used information, responses to common questions, product details, pricing structures, or any text you find yourself typing repeatedly. But here's where the magic happens: our AI doesn't just store this information, it intelligently retrieves and applies it exactly when you need it.
Whether you're sharing your calendar link, explaining your return policy, or providing detailed product specifications, Intelligent Snippets ensure you never have to type the same information twice while maintaining perfect consistency across all your email threads.

Looking for more ways to streamline your email workflow? Check out our guide on 5 Ways to Reduce Email Response Time in Gmail.
The Two-Step AI Intelligence Process
What sets Intelligent Snippets apart is our sophisticated two-step AI process that works behind the scenes:
Step 1: Semantic Analysis and Retrieval When an email arrives in your inbox, our AI analyzes the content semantically. Not just looking for keywords, but understanding the context, intent, and meaning behind the message. It then searches through your stored snippets to identify the most relevant information for that specific email conversation.
Step 2: Intelligent Integration Once the AI identifies the relevant snippet, it doesn't just copy and paste the text. Instead, it uses this information to inform and craft a personalized, contextually appropriate response that seamlessly integrates your stored knowledge with the natural flow of the conversation.
This means your replies aren't just faster – they're smarter, more relevant, and perfectly tailored to each unique situation.
How Snippets Transform Your Email Experience
Enhanced Intelligence and Relevance Gone are the days of generic, one-size-fits-all responses. With Intelligent Snippets, every email reply is informed by your specific knowledge base, ensuring responses are always relevant, detailed, and on-point. The AI understands context, so it knows when to include your pricing information versus your shipping details versus your technical specifications.
Improved Accuracy and Consistency Maintaining a consistent brand voice and providing accurate information becomes effortless. Whether you're responding to customer inquiries, partner communications, or internal emails, Intelligent Snippets ensure your messaging stays consistent and professional. No more worrying about outdated information or inconsistent responses across your team.
Significant Time Savings The average professional spends 28% of their workweek managing emails. With Intelligent Snippets, you can dramatically reduce this time by automating the inclusion of common information. Instead of manually searching through old emails or documents to find the right information, our AI instantly retrieves and incorporates exactly what you need.
Struggling with email overload? Our comprehensive guide on Solving Email Overload: Smart Automation Solutions offers additional strategies to reclaim your time.
Perfect for Common Scenarios
- Customer Support: Instantly provide accurate product information, troubleshooting steps, or policy details
- Sales Communications: Seamlessly include pricing, feature comparisons, or demo scheduling information
- Project Management: Automatically reference project timelines, team contacts, or status updates
- Professional Services: Include service descriptions, availability, or consultation details
Want to optimize your customer support emails? Learn how to Enhance Customer Support with Ready to Send.
Getting Started with Intelligent Snippets
Ready to supercharge your email responses? Accessing and managing your Snippets is simple:
- Open Gmail and launch the Ready to Send add-on
- Navigate to the 'Snippets' page via the add-on's main menu
- Start building your knowledge base by adding your most frequently used information
The intuitive interface makes it easy to add, edit, and organize your snippets. You can create different categories for various types of information, ensuring your knowledge base stays organized and easily manageable.
Experience the Future of Email Communication
Intelligent Snippets represent our commitment to making email communication not just faster, but fundamentally smarter. By combining the power of AI with your unique knowledge and expertise, we're creating a truly personalized email experience that adapts to your needs and grows with your business.
Ready to get started? Install Ready to Send and explore the new Snippets feature today. We can't wait to hear how Intelligent Snippets transform your email workflow and help you communicate with unprecedented efficiency and accuracy.
Have questions or feedback about Intelligent Snippets? We'd love to hear from you. Your insights help us continue improving and innovating to serve you better.
Want to discover more productivity features? Explore our 7 Gmail Productivity Hacks for Busy Professionals to maximize your email efficiency.